Other than student management softwares or library management modules or online exam application development, the use of CRM software helps the educational institutions to attract and retain qualified and prospective students, improves relationships with corporate clients and the conversion coefficients and helps cut down the number of lost opportunities or applicants. Be it a school, university, institute,tuition academy or any other educational body, an education CRM is an amazingly powerful tool that, if properly leveraged, can benefits the educational body as well as the students. 

Not getting into the numerous microprocesses handled and managed by the CRM, let's have a look at the main features and the benefits it offers. 

Student Information Management

Right from the admission form filling to being an alumni, CRM provides you one single platform to keep track of the student lifecycle. You have all about all in one place, high school results, co curricular participations, personal data. This provides you a comprehensive view of all students, streamlines the records and reduces the effort and administrative workload enabling the staff to get more focused on educational performance.


Leads and Inquiry management

Multiple sources like social media, personal reference, web search can bring in an inquiry to your website.Its important to capture these, gather them and track potential leads which requires a sensible automated system. Speed to lead is one of the most critical aspects in inquiry management. Education CRM is flexible enough to integrate all lead generation channels including phone, chat, and email and notify the concerned team to act upon the new inquiries instantly. It also facilitates the follow-up and enhances the communication process between your academic institution and the applicant.

 
Streamline Staff Evaluations

Apart from students, there are other parts and parcels of every educational body, the teachers, management staff, cleaning staff and more. The process of their selection, collecting data and keeping it secure stored is very important. This CRM eliminates paper processes and increases consistency and efficiency so that you can devote resources to finding and placing and maintaining the best resources.


Monitor Fee Payments and Reminders

An efficacious fee management tool assists to run the finance operations smoothly. CRM fee module helps to automate the fee payment process to avoid discrepancies and human errors for hassle-free operation and automated updates and reminders.


Build Long-Lasting Alumni Relations

Alumni of any institution not only serve as a mirror to the education system for the world but also can help students define their career goals and provide key networking contacts and assist in fund raising. The CRM helps recognize top alumni and improves the communication processes with key persons among them. It helps determine trends to further improvement of the institution's efforts.


Enrich Student Life Cycle Management

As we spoke above of how the CRM ia a platform for recording complete student cycle, it enables the team to provide the students with an enriching experience and personalized communication and experience sharing. This provides measurable results back to you so that you can make informed decisions.


MIS Reports and App integration

Real-time reports generation related to students, teachers, and the staff helps assess the performance of your organization and improvise at each phae. Seamless integration with the other apps enables smooth information flow and keeps all information cumulated at one place for efficient monitoring


Faculty and staff management program

Including features like attendance, salaries, substitution arrangements, marketing analysis etc, this tool gives administration the ability to estimate department, faculty or school performance with real-time data. 


Campus collaboration system

This module enables all departments to stay at the same page, work together towards better conversions and retention of students. It helps keep all tasks streamlined and done efforlessly with visible results.


Improve service levels 

Our education CRM ensures your help desks and teams are operating at peak efficiency and the requests are routed to the correct departments. Customisable reporting enables access to key information instantly, from dashboards to traditional reports, so that you can improve on the tracking and reporting of student progress, staff recruitment, marketing campaigns or event management.

Other than the above many other features like library management, sports equipment management etc can be included depending upon the requirements. Cloud based CRM development enables the creation of an effective strategy for the educational institution to differentiate itself by gathering data and building relationships through focused use of Business analysis.