Incident Management Software Application works to assist before, during, and after an occurence by providing a set of software tools for communication, planning, response and reporting. The motive of these Apps is to limit the potential disruption caused by an unexpected occurence and return to business as usual.
Emergency Management Apps are being used by many
industries like -
Industrial Facilities
Airports
Construction & Trades
Mining Operations
Oil & Gas Operations
Hotels & Resorts
Hospitals
Manufacturing units
ATM's
EMO’s
Schools & Universities
Municipalities
Our
software development team has built and installed alert systems in many factories as per client requirement, mainly to monitor electrical disruptions and avoid accidents due to it.
Main features of an EMS
- Contextual alerts -
We make monitoring and alerting as one integrated solution via :
Centralized time-stamped message log
Post messages and files to the event log from the incident scene
Attach any type of file to log entries
Send and track alerts
Secure communication threads
This helps the team quickly diagnose problems and find remediation instructions without escalating the issue.
- Real Time Dashboard
Color-coded visual progress indicators
Authorized personnel can access multiple command rooms across different departments and locations
Quick view status of alerts, responses, tasks and log entries
A real time dashboard helps keep the situaton clear even for furture assessments.
- On Call Workflow
Think of an ATM with an anti theft alarm or a smoke alert and similar features reported well in time. Such incidents require immediate attention. With users, teams, rotations and on-call calendars built into your incident management software, the on call workflow is ensured and there’s never a gap in coverage.
- Keeping critical incidents on priority
The software lets you keep a check on critical incidents that would need immediate correction by marking them on priority based on AI. Our company is one of
India's best IoT solutions provider and the team thinks over very minutely for all possibilities before rendering a solution.
- Instant response
There might be incidents that can be remotely or otherwise be instantly taken care of through AI technique,to avoid further acceleration and the custom build software takes care of it.
- Resource library
The library hee enables you to Store plans, maps, images, video, links—any type of file and access them as per your ease from anywhere, according to the access rights assigned.
- Mobile App
The mobile app feature enables you to manage the incident and check the logs from just anywhere.
- Customized templates
You get the choice of templates suitable to your understanding and display priorities. Your customized command room with pre-define plans, files, messages, tasks,team assigned etc are all an easy task without any confusions.
- Reporting and records
Streamlined reports and records makes future study and look backs at any site very easy. Automatic time-stamped record of log entries, alerts and responses, file activity, user activity, Export data,
Archived records etc.
Our
software development company based in Delhi makes sure, all our custom built IoT softwares and mobile apps include a practical and efficient communication platform for successful integration.
Read a bit More -
What is Incident management or Emergency management.